Boost Your Revenue with PES Services

December 11, 2009

PES Relationship to Revenue

Filed under: Benefits — Tags: , — Allan Peace @ 2:54 pm

Hiring a PES provider does not generate revenue. It is a payroll expense. Therefore, how can it contribute to revenue?  The key is priorities.

Growing a business requires the right talent and revenue.  Talent… wants compensation and benefits.  Future compensation requires revenue building activities, benefit administration is time consuming, and human resource management is a direct labor expense. Yet, optimum business growth requires that both human resources and revenue building are at peak efficiancy.  Talent and revenue – they are competing priorities.  However, it is more than a balancing act.  It is a choice of priorities.  Anyone with the right training can manage human resources, but only you can grow your business.

Employing others in your business involves some risk and human resource management is not a core competancy of most businesses. Any competancy achieved through experience, research, or training is at the expense of effort that could have been expended in future revenue projects: such as designing new marketing materials, pricing negotiations, training, networking with others in your trade, working prospects, branding or completing existing contracts more rapidly.  

Therefore, any efforts expended on human resources, are not spent on growing the business.  On the other hand, carelessness or a single oversight in the handling of a employment issue could cripple a business. 

How do we acheive the peak efficiency of both talent building and revenue?  Properly setup, PES services permit the business owner to concentrate on the operational and revenue-producing side of its operations while the PES assumes responsibility and liability for the management of human resources, employee benefits, payroll and workers’ compensation, health benefits, workers’ compensation claims, payroll, payroll tax compliance, and unemployment insurance claims.   Thus, the best employees can be attracted and retained through a very efficient process.  Revenue building is back in focus.

Often other benefits are acheived that reduce expenses:

  • employee benefit packages can be obtained less expensively for a small employer due to the buying power of the larger group of employees serviced by the PES.
  • personnel labor hours spent on payroll, reporting, compliance, claims filing, annual health contract negotiations, flex account administration are no longer needed
  • business owner has time to better control expenses
  • business owner has time to better monitor use of time on the job

A sharper revenue focus and reduced future liability make PES an attractive solution for business owners that want to grow. 

Author: Allan Peace, President, Allan Peace & Associates, Inc.; Contact: www.allanpeace.com or 513-353-2526
(C) 2009 Allan Peace
Published 12/12/09

PES / PEO Regulation in Ohio

Filed under: Regulation — Tags: , , , — admin @ 11:26 am

There are 45 PES providers in Ohio. With minimal regulation, providers are mostly self regulated.  Therefore, an employer must be careful about their selection.  However, several national organizations exist to promote the professionalism of this industry.  A word of caution, a provider’s membership does not guarantee that they are following the rules of membership.

There are additional resources to check out providers. Some organizations have additional certification programs that a PES provider for which a provider can obtain.  In addition, a business owner can seek the advice of a consultant in the selection and transition to PES outsourcing.

Author: Allan Peace, Allan Peace & Associates, Inc., www.allanpeace.com
Published: 12/11/09

Professional Employer Services and Labor Unions

Filed under: Unions — Tags: , — admin @ 12:16 am

 If you have employees representated by a bargaining unit (Labor Union), can you utilize a PES provider?

The use of a PES to provide employee services to bargaining employees requires the permission of the bargaining unit. Due to the need to coordinate the contract timing and other issues, services generally cover only non-bargaining unit employees.

However, with the permision of the bargaining unit and timing with the beginining of the next labor union contract, union employees and the employer would benefit from the greater experience of the human resource personnel that some PES providers staff and expanded benefits. Secondly, if the insurance benefits are provided by the business owner, the cost of the insurance premiums may be reduced by the greater buying power of the PES.

In summary, both employees and employer benefit from PES services. Business owners can proceed with the implementation of a PES solutions with or without the inclusion of union employees.

Author: Allan Peace, President, Allan Peace & Associates, allanpeace.com Date: 12/10/2009

December 3, 2009

Ohio PES providers differ in their approach to customer service

Filed under: Customer Service, Unions — Tags: , — admin @ 2:42 am

Your company has hired a PES (Professional Employer Service).  You are freed to focus on revenue building activities.  But when you have a personnel issue, who do you call?

With some PES, it depends on the question you need answered.  For a payroll question, you place a message with the payroll personnel.  For an account change, your speak with your rep.  Thus, you might have to play telephone tag with five persons to get five questions answered.

However, some providers have a team approach.  Your are assigned a to a team.  When you call with five questions, you get the same service you would expect of your own in house payroll department.  That team member obtains the answers to all five questions and reports back to you.  Thus, your involvement in human resource management is simplified.

If a business owner seeks a PES provider to free up time necessary for revenue building,  his/her choice of a provider should include an understanding of the internal administration of the provider.  The provider’s internal structure should support the business owners goals.

Written 12/3/09 Allan Peace, President, Allan Peace & Associates.

Updated 12/10/09

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