There are 45 PES providers in Ohio. With minimal regulation, providers are mostly self regulated. Therefore, an employer must be careful about their selection. However, several national organizations exist to promote the professionalism of this industry. A word of caution, a provider’s membership does not guarantee that they are following the rules of membership.
There are additional resources to check out providers. Some organizations have additional certification programs that a PES provider for which a provider can obtain. In addition, a business owner can seek the advice of a consultant in the selection and transition to PES outsourcing.
Author: Allan Peace, Allan Peace & Associates, Inc., www.allanpeace.com
Published: 12/11/09
Your company has hired a PES (Professional Employer Service). You are freed to focus on revenue building activities. But when you have a personnel issue, who do you call?
With some PES, it depends on the question you need answered. For a payroll question, you place a message with the payroll personnel. For an account change, your speak with your rep. Thus, you might have to play telephone tag with five persons to get five questions answered.
However, some providers have a team approach. Your are assigned a to a team. When you call with five questions, you get the same service you would expect of your own in house payroll department. That team member obtains the answers to all five questions and reports back to you. Thus, your involvement in human resource management is simplified.
If a business owner seeks a PES provider to free up time necessary for revenue building, his/her choice of a provider should include an understanding of the internal administration of the provider. The provider’s internal structure should support the business owners goals.
Written 12/3/09 Allan Peace, President, Allan Peace & Associates.
Updated 12/10/09
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